Privacy Policy

Last updated: 10th November 2024

Jean Oddy & Co (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or use our services. By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we may collect include:

• Contact Information: such as your name, email address, phone number, and address when you register or contact us through our website.
• Property Information: details about property requirements, preferences, or interests if you submit them to us.
• Usage Information: information about your interactions with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: to manage property enquiries, schedule viewings, and communicate with you.
• To Improve Our Website and Services: to understand how visitors use our site and improve its functionality.
• Marketing and Promotions: where permitted, to send you information about properties, offers, or services that may be of interest to you. You may opt out at any time.
• Legal Compliance: to comply with legal obligations or respond to lawful requests.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: such as IT support, payment processing, or analytics providers to perform business operations on our behalf.
• Legal Requirements: if required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We take appropriate measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is entirely secure.

5. Your Rights

You have the right to:

• Access: request access to the personal information we hold about you.
• Correction: request corrections to any inaccurate or incomplete information.
• Deletion: request deletion of your information, subject to legal or contractual restrictions.
• Withdraw Consent: where we process your data based on consent, you may withdraw this at any time.

If you wish to exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to make a request regarding your data, please contact us at:

Jean Oddy & Co
57 Fairfax Road
London
NW6 4EL
Phone: 0207 916 1116
Fax: 0208 459 5082
Email: info@jeanoddy.com

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Your continued use of our website following any changes signifies your acceptance of those changes.